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Coach Complaints
Design/ Quality related issue

Design/ Quality related issue (to be filled by Railways only)

Complainant's Name Complainant's Designation
Complainant's Contact No Email ID
Postal Address Complaint Date:
Railway/Zones Division
Coach No Complaint Details
Shell No. Mechanical/Electrical
Failed Equipment Details
Name Coach Type
Make Failure Date
Serial No Failure Location(Stn)
Mfg Date Type of Failure
Suggestions if any
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Please send the related Photographs at with Complaint No. (generated through this portal)

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This is the Portal of Indian Railways, developed with an objective to enable a single window access to information and services being provided by the various Indian Railways entities. The content in this Portal is the result of a collaborative effort of various Indian Railways Entities and Departments Maintained by CRIS, Ministry of Railways, Government of India.